Frequently Asked Questions
Got a question? We’re here to answer! If you don’t see your question here, drop us a line on our Contact Page.
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You are welcome to bring a picnic or take out from your favorite restaurant to enjoy aboard during your sail. The Spirit of Dallas’ benches will convert in to tables so you can easily enjoy your food.
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We want your time aboard to be enjoyable and comfortable. We do not sail in rain or excessive high wind. We will contact you using the email and/or cell phone number provided in your booking AT LEAST 1 hour before the sail if we cancel your sail.
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We board from the public dock across from Big Thicket located at 410 East Lawther Drive, Dallas, TX 75218 in your map or ride share app. Please enter the park for the northeast side (East Mockingbird/North Buckner Blvd or Northwest Highway).
Please do not park in the grass; you will be ticketed.
NOTE: Apple Map will take you to the Dallas Bath House Culture Center.
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By default you will not receive texts from The Spirit Of Dallas / DFW Boat Ride. You must opt-in for texts at time of booking if you want to receive automated / group texts about your sail such as reminders, delays, and cancellations. You can opt-out at anytime [send STOP]. We do reserve the right to manually text you about specifics of your individual reservation, especially weather delays, cancelations, or information needed for your booking; we cannot guarantee such texts will be delivered so please also monitor your email, especially the day of your sail. Messaging rates may apply, contact your carrier.
PRIVACY POLICY
a.) Personal Information Collected from Clients
As part of your booking, we collect your name, email, and phone number. Some additional information may be requested during the e-waiver process in accordance with state regulatory requirements, Texas HB 12, Section 19A.b.) Purpose for Collecting Personal Information
To interact regarding your Spirit Of Dallas (dba DFW Boat Ride) booking if needed by us. For example, sail departure delays, changes, weather cancellations.c.) Sharing of Customers Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.d. )Messaging Terms and Conditions: You consent to receive informational text message responses in relation to your booking or initial communication if we must contact you. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to [email protected]. Sorry, we do not offer marketing / promo texts at this time.
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The Spirit of Dallas has 62 life vests ranging from infant to adult sizes, and throwable safety ring. The Spirit of Dallas crew provides a short safety briefing at the beginning of each sail on the use of the life vests and throwable.
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The Spirit of Dallas does not allow the following:
Pets, including emotional support or companion animals. (ADA compliant service animals are welcome aboard.)
Smoking or vaping aboard.
No swimsuits or inappropriate dress. -
Private Sails are based on time, not passenger count. The Spirit Of Dallas sailboat and crew are dedicated to you and your invited guests only, no one else is allowed aboard. You can bring up to the maximum capacity of 36 passengers. Your food, and drinks are welcome aboard*. Private sails are for 1.5 hours sailing time. If the boat and crew are available on the date/time you want, it’s yours. Contact us direct regarding more details and complete pricing. [email protected]
TheSpiritOfDallas.com on White Rock Lake
DFWBoatRide.com on Lake Ray Hubbard.